Currently, we ship within Canada only. We're working hard to expand our shipping to international destinations soon!

We ship using the fastest available option. Please allow 3-5 business days for your order to be processed and shipped. You'll receive tracking information once your order is on its way.

Yes! Our kits are often purchased as gifts for baby showers, new parents, grandparents, or anyone caring for young children.

Our current Infant Kit is designed for babies 0-2 years. In the future we will be creating a Toddler, Travel, and Family Kit amongst others. Each kit includes age-appropriate supplies and instructions.

All products in our kits are over-the-counter items sourced from licensed pharmacies. Every item includes proper labeling with expiration dates and usage instructions. For full description of kit contents, check out our page here

Yes. Each pouch includes step-by-step instructions written by Dr. Litwin. You'll also have access to our online resource center with additional guides.

Some items in the kit have expiration dates (like medications). We ensure all products have remaining shelf life when shipped. We recommend checking expiration dates periodically.

Store your kit in a cool, dry place away from direct sunlight. Keep it easily accessible but out of reach of children.

Due to the nature of our products, we cannot accept returns of opened kits. If your kit arrives damaged or defective, please contact us within 48 hours of delivery.

You can reach us anytime via our contact page or email (contact@motherbearmedical.com). We aim to respond quickly—usually within one business day.